Contact Pharmacy Support Team

If you encounter any technical difficulties or have questions regarding the Deltera platform, our support team is here to help.

For all technical enquiries and system support, please email us at:

pharmacysupport@deltera.uk

To ensure we can resolve your issue as efficiently as possible, please include the following details in your email:

Pharmacy Group & Branch: So we can identify you correctly.
User Name: The name of the staff member experiencing the issue.
Nature of query: For example system, clinical, contractual
Description of the Issue: A brief summary of what is happening (e.g., a specific page isn't loading, or an error message appeared).
Screenshots: If possible, please attach a photo or screenshot of the problem, as this is often the fastest way for our team to diagnose the fault.