Ordering & Assigning Business Vouchers

The Voucher workflow allows corporate clients to subsidise vaccinations for employees who prefer to visit a local pharmacy branch on their own schedule.

Ordering Vouchers (Head Office Portal Preview)

Voucher orders are managed via the Business Portal. Head Office can place orders on behalf of a client using the Portal Preview feature.

Head Office > Business > Business & Contacts

  1. Navigate to Business & Contacts.
  2. Find the relevant client profile and click Manage > View Portal
  3. Go to Order Vouchers Manually.
  4. Select the vaccination service and quantity required. The system displays the per-unit price and total order cost.
  5. Click Confirm Order.
Business Portal > Order Vouchers Manually
Business Portal > Active Vouchers

Assigning Vouchers to Employees

Once ordered, vouchers must be allocated to individual recipients:

  1. In the portal voucher overview, click Assign next to an unassigned voucher.
  2. Enter the employee’s Full Name and Email Address.
  3. Click Send Voucher.
Business Vouchers > Assign

The Employee Journey & Tracking

  • Email Notification: The employee receives an email containing a secure pre-screen link.
  • Pre-screen Completion: The employee completes their medical questionnaire online.
  • Voucher Code Issued: Upon passing the pre-screen, the system generates a unique Voucher Code on-screen and emails it to the employee.
  • Status Tracking: Within the Business Portal, client admins can monitor progress via real-time timestamps:
    • Pre-screen Completed Date
    • Consultation Completed Date