Sign in to your Deltera account
Access your Deltera account at the staff portal.
Step 1: Access the Portal and Log In
Once your registered account has been approved by Head Office, navigate to the staff portal at the following link:
Sign in using the email address and password you created during registration.
Note: If you cannot sign in, use the Reset password link instead of attempting to create a new account.

Step 2: Complete Multi-Factor Authentication (MFA)
The staff portal is protected by Multi-Factor Authentication (MFA) to secure patient data.
- If the system detects a change in your IP address or device, you will be asked to verify your identity.
- Check your email for a verification code and enter it into the prompt.
- This verification is saved, so you only need to complete this extra step once per device or location change.
Step 3: Review Your Dashboard and Services
Your Dashboard view (shown below) will display a table of services.
- This view is customized based on the services your organisation is subscribed to and those that have been mapped to your user account.
- If you recently registered and do not see any services listed, please contact your Head Office. They are responsible for mapping your account to the available services.
Mandatory Action Before Administering Services
Before you attempt to administer any services to a patient, you must first sign all required PGDs and Declaration of Competence documents. Learn how to do this in PGD training & signature.
