Pharmacy Management

Step 1: Accessing Pharmacy Details

To access the pharmacy management screen, navigate to Pharmacies > Pharmacies.

From here, you can perform primary actions:

• Search for an existing pharmacy.
• Add a new pharmacy to your group.
• Edit the details of an existing pharmacy.

Keeping your Pharmacies & Service Providers up to date

Adding a New Pharmacy

To add a new location to your group:

1. Click on ‘Pharmacies’ in the main navigation.
2. Click the ‘Add Pharmacy’ button.
3. Ensure all required fields are completed accurately. Seek support from your Deltera contact if required during this process.
4. Important: Once the pharmacy is added, you must notify your account contact so that the account and payment amounts can be officially updated.

Step 2: Editing Pharmacy Details and Dependencies

To modify the details of a specific branch, you must enter the Edit Pharmacy page.

1. Click 'Manage' on the target pharmacy.
2. Click 'Edit'.

On the Edit Pharmacy page, you will manage core information and related dependencies:

• Details: Ensure all core details (e.g., address, contact information) are kept up to date.
• Dependencies: Manage related settings such as Opening hours.
• Saving Changes: After making any modifications, ensure you click 'Update' at the bottom of the page to save your changes.

Step 3: Creating Shared Accounts for Non-Clinical Staff

You can create a shared, pharmacy-level login specifically for non-clinical staff (e.g., counter staff) that limits their access.

• Access: This function is available within the Edit Pharmacy page.
• Pharmacy Portal Login: Add a Pharmacy Portal login for the branch.
• Functionality: Staff using this login can view appointments but are restricted from starting or completing clinical consultations.

Signing In to the Pharmacy Portal

Non-clinical staff access the portal using the dedicated login created above.

1. Access the sign-in page by clicking the icon on the branch's computer, or via the web link: https://deltera.cloud/pharmacy.
2. MFA Setup: The first time staff sign in on a new device, they must configure Multi-Factor Authentication (MFA). The system will provide a unique, time-based code (e.g., 547 528).
3. Staff must enter this code into the box shown and click the Enable MFA button.

MFA Challenges and Subsequent Logins

MFA is now configured on that device. If staff attempt to sign in using a different console in the branch or any other location, they will receive an MFA challenge:

• Action: Enter the new time-based code into the field shown and click Verify to submit the challenge code.

Managing appointments in the Pharmacy account

This article shows how to manage appointments and configure the calendar

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