Managing appointments

This functionality is available only to users who have access to Deltera Appointments / Services Diary.

Viewing Upcoming Appointments

You have two main methods for viewing your pharmacy's schedule:

Method 1: Appointments Dashboard (List View)

  1. Navigate to Dashboard > Appointments.
  2. Default View: By default, this screen displays a list of all upcoming appointments for your specific pharmacy branch (not just your personal bookings), ordered from soonest to furthest away.
  3. Filtering: You can use the filters at the top of the page to look for previous or archived appointments.
Dashboard > Appointments

Method 2: Appointments Calendar (Calendar View)

  1. Navigate to In Pharmacy > Appointment Calendar.
  2. Default View: This screen shows a calendar view of the current week's appointments.
In Pharmacy > Appointments Calendar

Managing Calendar Availability

By clicking on an available time slot in the Appointments Calendar, you can perform three critical scheduling actions:

  • Add a new pharmacy appointment.

Blocking Time Slots

Critically, you can click on a slot to add a Limited Service or a Break to manage your availability:

  • Break Events: Booking a Break (e.g., a regular lunch break) prevents any service from being booked in that time slot.
  • Limited Services: Booking a Limited Service slot means that only certain, specific services can be scheduled or run during that time.
In Pharmacy > Appointments Calendar > New Appointment (e.g. Break)

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